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Terms of Service

Last Updated: January 8, 2025

1. Acceptance of Terms

By accessing and using Care Pool Connect ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at cwconnect.com (the "Service") operated by Care Pool Connect ("us", "we", or "our").

2. Description of Service

Care Pool Connect is a healthcare staffing platform that connects healthcare practices with qualified healthcare professionals for temporary and permanent positions. Our services include:

  • Matching healthcare practices with healthcare providers and office ancillary staff
  • Credential verification and background checking services
  • Scheduling and assignment management tools
  • Payment processing and invoicing services
  • Communication and collaboration tools

3. User Accounts and Registration

Account Creation

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.

Account Types

  • Healthcare Practices: Hospitals, clinics, and medical facilities seeking staff
  • Healthcare Providers: Licensed medical professionals (doctors, nurse practitioners, PAs)
  • Office Ancillary Staff: Medical assistants, nurses, administrative staff

4. User Responsibilities

Healthcare Practices

  • Provide accurate job descriptions and requirements
  • Maintain current licensing and facility credentials
  • Comply with all applicable healthcare regulations
  • Provide safe working environments
  • Pay agreed-upon compensation in a timely manner

Healthcare Professionals

  • Maintain current professional licenses and certifications
  • Provide accurate credentials and experience information
  • Comply with all applicable professional standards and regulations
  • Fulfill agreed-upon work commitments
  • Maintain patient confidentiality and HIPAA compliance

5. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape

6. Payment Terms

Care Pool Connect facilitates payments between healthcare practices and professionals. Payment terms include:

  • Service fees are clearly disclosed before any transaction
  • Payments are processed securely through our platform
  • Refund policies are outlined in separate documentation
  • All parties are responsible for applicable taxes

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Care Pool Connect and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service and contact our support team.

9. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms whether express or implied, statutory or otherwise.

10. Limitation of Liability

In no event shall Care Pool Connect, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Care Pool Connect

Email: legal@cwconnect.com

Phone: 1-800-CWC-HELP

Address: 123 Healthcare Way, Medical City, MC 12345